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CraftOptics

Frequently Asked Questions

If you cannot find what you are looking for, we’re happy to help! Please call us at 1.888.444.7728.

Are they guaranteed? What is the warranty?

Everything we sell has a money back guarantee! If, within 45 days of receiving your CraftOptics you find you are not happy with the product, we will fix it or you can return it for a full refund, even if we install your custom prescription. If you need more time, simply let us know. Our goal is for you to have a product that works well for you, period. CraftOptics has a lifetime warranty on the telescopes and hinge, and a 3-year warranty on all other products and components.