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Your prescription-related questions answered!

Your prescription-related questions answered!

Prescription-related questions tend to be what most customers ask about when they call our company or visit our website. With that in mind, we’ve asked Lynn Richgels, an ABO certified licensed optician and Customer Service Manager at CraftOptics to answer some of the most common ones.

Lynn has over 25 years of optical experience and has helped thousands of customers understand how their prescriptions work with their CraftOptics Magnifying Eyeglasses.

Q: My next eye exam isn’t for six months. Should I wait until after my exam to order my CraftOptics?

Lynn: I’d encourage you to go ahead and order now for two reasons—no, make that three!

The first is simply because most people find they don’t need to change their CraftOptics prescription as often as they change the prescription for their glasses. Unless you’ve noticed that your vision has changed dramatically, your current prescription should be fine.

The second reason is because it’s very affordable to change your prescription: just $97, including return shipping.  A CraftOptics update is much more affordable than a typical eyeglass update and we can have that done for you in days.

The third reason is because you’re going to be amazed at what a difference CraftOptics makes when you’re creating. People frequently tell us they wish they’d gotten their CraftOptics sooner. So, why wait?

If you have an eye appointment in the next few weeks, order now and then send us your prescription after your appointment. Or, give us the number of your optometrist and we’ll call to get it for you.

Q: I’ve been told I have cataracts. Does that mean I can’t get CraftOptics or that I should wait until I’ve had cataract surgery? And if I already have CraftOptics, do I need a new pair?

Lynn: Even if you’ve been told you have cataracts, that doesn’t necessarily mean you’ll need surgery soon. Sometimes it can be years from the time your doctor first notices early-stage cataracts until it’s the right time to act. If it looks like your surgery won’t happen for a while, there’s no reason to put off CraftOptics now, as you can enjoy improved vision right away.

If you already have cataract surgery scheduled, then you SHOULD wait until afterwards and we’ll use the new prescription you are given post-surgery. Depending on the type of lens used in the surgery, the new prescription may just be a reading correction, and that is what will be installed in your CraftOptics.

And if you already have CraftOptics pre-surgery, it’s easy and affordable to swap out your lenses to your new prescription afterwards—just $97, with shipping included.

Q: I have a really tricky prescription—can I still get CraftOptics?

Lynn: While there could certainly be a situation where CraftOptics isn’t a good fit, you’d be surprised at all the “tricky” prescriptions we’ve helped with over the years! CraftOptics work well with most prescriptions including progressive lenses, bifocals and trifocals, prisms, heavy lens prescriptions, astigmatism, and for people who only have vision in one eye.

If you have any questions or concerns, I’m happy to help you navigate them and you can reach me directly at 888-444-7728. Your ability to enjoy creating is so important and our team will work hard to come up with a solution that meets your needs.

Thanks Lynn!

Want a deeper dive on any of these topics or have a question that wasn’t answered here? Pop out to the FAQ section of our website to learn more—or give us a call at 888-444-7728. We’re here to help and would love to show you what a difference CraftOptics can make.

 

 

 

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